Easy. The customer service was awesome and Norma Jauregui in Specialty Sales is "the bomb". Then I found Paper Mart....no name, varied sizes, and a wonderful heavy plastic that is reusable like my creme. Thank you Ellen and Paper Mart for always coming through for us!I've been very happy with their clear candy boxes with the gold insert. RSC (regular slotted container) Also, great customer service from Lilian! since my wedding in 2004 till today all I have are great experiences with their product, delivery and customer service!My name is Constance, and I would like everyone to know that I am very pleased not only with the products I have ordered, but with my representative (CC). She was great in going over my shipping options and very detail oriented in confirming my order and making sure the quantities were correct. Just placed my 1st order, I have high expectations!there great every thing come in perfect till now I can't get ongreat to deal with. In the past Paper Mart delivered my order in 2-3 days! I'm not buying bulk paper... was just looking for nice patterns and colors to wrap some wedding presents.I ordered gable boxes for thank you gift packages that I was assembled. I called CS and let them know and without hesitation, they shipped out a replacement order immediately. Phyllis Melkonjan, at Paper Mart helped me with a a difficult order process.
And even though they've been impacted by COVID19 like most companies, you can sense that they're committed to not letting the customer down with a smile. It is not just boxes and paper. They are reasonable and the products arrive on time. when i couldn't place my order online i called it in and the sales rep was kind and helpful. Minimum orders are required one day in advance.Have ordered several times, have never had a problem, have been satisfied with everything I received.Update...Papermart reached out to me and fixed the issues. Paper Mart had the driver turn around and deliver my order. Customer service great everytime on time or before your package will arrive . Thanks Mary and Paper-Mart.Thank you Mabel Pineda for helping me out today. Click below to see all terms that begin with a desired letter and find out what it all means! They have everything I need to make my gift wrap unique and special.I have used PaperMart for several years now and have always loved their service. Their website is simple to handle, and and I found very easy to reorder from previous commands.I checked their prices, especially cardboard boxes which I use a lot, and with the free delivery after $300, they were much more competitive than U-line.For a few items that I am getting in large volumes, I am getting help from Lisa Henry and she is always resourceful, professional and find me great deals on these bulk orders. And today, with the volume discount, you made it a win win for both Paper Mart and me. What great customer service Mary Jones provided today. She was courteous and efficient.
I use 3/8" grossgrain ribbon to wrap & dress up textiles & it was perfect. But you can order everything online, and pick it up the next day..so just keep track of stock and order according to avoid same day charge. They have earned my service!I get bags here for my business.
Ellen did what she said she would do and I appreciate her. Thank you again Papermart Fantastic customer service with my question about an order with multiple shipments. !Excellent customer service and items are shipped very quickly. WHICH was totally not the case - they've delivered here numerous times! Thank youIf the USPS wasn't involved, we would be at 5 *****!I have been using Papermart for 30 years. They are always reliable and have a great selection of quality giftwrap. Danielle helped me and she was courteous. always a smile on their face and happy to help .a lot's of my business goes to this location so they are super good with orders. Thank you all!I place very large order at least once a month with Paper Mart, and always have the best experience. Addy was a great help last time I phoned. Should be quick delivery.Thank you, Franky Charco, for your help in completing my order. It’s always a pleasure doing business with Paper Mart. Thank you Paper Mart!Yesterday afternoon, I called in to place an order. The products this company has are of the best quality. Since it is my first experience in purchasing an item with this site, she was VERY helpful in entering my order since I couldn't do it online. Lisa Henry is a great sales representative- so nice, extremely helpful & knowledgeable!! Etc.and never ever disappointed! She was so friendly , professional and helpful. Keep it up guys! This is what customer service should be like. !Best place for gifting i have ever shopped! Congratulations; you've retained a long-lasting customer! All the particulars will be covered here concerning the various types of packaging in common usage: folding cartons (paperboard boxes), rigid boxes (set-up boxes), corrugated boxes, stand-up pouches (flexible packaging), bottles, … We have not had any issues.
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