Since it is unstructured and not under complete control of management, it moves through the organization in every direction. So, it is an unauthorized channel of communication.The grapevine is not controlled by management. On the other hand, though the formal channels are systematic, pre-planned and documented, it is authority-laden. The grapevine is principally controlled by the employees themselves. The absence of grapevine communication surely creates the dull, sick and unfriendly atmosphere in the business organization. So, grapevine is an informal, unofficial and personal communication channel or system that takes place within the organization as a result of rumor and gossip. Many times, employees use the grapevine to begin rumors that serve their own interests, with little regard to the people they concern.We can’t keep any documentary record or evidence of grapevine communication system that can be shown or produced as a future reference. Grapevine Definition in Business Communication Grapevine is a form of informal communication, operates both in internal and external informal channels which can contribute to and benefit the organization. It hardly carries details of information. Normally, grapevine passes the facts, opinions, suspicions, and rumors that do not move through formal channels. The grapevine may carry equally vital message through it for the achievement and success of the organization. Therefore, it is found in all organizations. Normally, grapevine passes the facts, opinions, suspicions, and rumors that do not move through formal channels. Thus, the grapevine communication not only promotes unity, integrity and solidarity of the organization but it also helps to raise the morale of the employees.How to Manage Grapevine Communication in an Organization?How to Manage Grapevine Communication in an Organization? A message sent through formal channels may take days to reach its audience. It is a complex web of oral information flow linking all the members of the organization. Particularly miss-inflation or rumor extend quickly to others is the organization.Grapevine message is usually incomplete.
The features are as follows: A un-official channel of communication; Grapevine is an informal and unofficial means of communication. Consequently, when the receiver of the message further transmits it, he may admixture his own thoughts that lead to the distortion of the message.Grapevine does not follow any set rule and it is independent of the established organizational structure. The messages flowing through grapevine have greater speed than that of the messages flowing through the formal channels. Grapevine communication is also described as the barometer of public opinion in the organization. 1. It is not correct to underestimate the grapevine communication by saying that the vital messages pass only through the authorized, formal channels.
Huge Impact: A large number of employees in an organization depends on the grapevine because they consider this as... 2. In this communication procedure, information passes quickly man to man. It is the exercise of their freedom of speech and is a natural, normal activity”.Grapevine refers to the informal channel of communication that possesses a set of distinct features as compared to the formal channel of communication. As employees control the grapevine information, sometimes the information might be precise and sometimes the information may be incorrect. It does not follow any prescribed or predetermined rule and spreads any information quickly. It is perceived by the most employees as being more believable and reliable. Actually, there is no managerial control over the grapevine communication system. The exchange of message in informal communication is liberated from liability to the authority or top executives of the institute.Grapevine is highly influential. It is so influential that it can break the tightest security measures of the company and can collect confidential information. Here is no need to make any effort to make it successful.Informal communication is multidirectional in nature. Grapevine is a channel through which the actual communication between various troops of the organization takes place and gives out the desired outcome. From top to bottom of an organization, no body is... 3. The employees communicate through grapevine, not because they are compelled to communicate but because they earnestly want to communicate with their associates.Grapevine communication originates from the psychological need of the employees to talk about their jobs and their associates as the subject of their main interest. Newstrom and K. Davis said, “Grapevine is an informal system that arises spontaneously from the social interaction of the organization.” Business Communication. It can also strongly affect the organization positively and negatively.Informal communication is the procedure of spontaneous exchange of information between two or more person at dissimilar status within the organizational formation. Flexibility: There is no formal control over grapevine, so it is more flexible than other forms of … The grapevine is a communication method or procedure which is scarcely “Grapevine arises from social interaction; it is as fickle, dynamic and varied as people are. Un-official channel of communication: Since an informal communication network does not follow … Since an informal communication network does not pursue any rules or formalities. “Grapevine arises from social interaction, It is as fickle, dynamic and varied as people are. It spreads information very quickly. When they talk about their associates, they get emotional relief. Therefore, the grapevine message creates misunderstanding in the organization. It is made of complex network of informal contacts among workers at all levels in an organization. The fact that the employees talk about their associates or that they have the interest in their associates is a proof of the high morale. Different types of grapevine communication are as follows:Though the structure of the grapevine communication is not so well defined, as that of the formal channels, it should not be taken for its weakness.
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