We encourage you to continue monitoring our social media platforms – For urgent consular and passport assistance the High Commission can be contacted via email: Welcome to the website of the Australian High Commission in Pretoria, South Africa.The Australian High Commission is accredited to seven countries in Southern Africa – Angola, Botswana, Lesotho, Mozambique, Namibia, South Africa and eSwatini – as well as the Southern African Development Community (SADC).South Africa is Australia’s largest export market on the continent, our partner in important forums such as the G20 and Indian Ocean Rim Association, as well as our co-host of the ground-breaking Square Kilometre Array telescope.Australia is proud of its strong historical opposition to the apartheid regime in South Africa and our bilateral relationship has flourished in the democratic era, today spanning trade, investment, education, the arts, science and tourism – not to mention our friendly rivalry on the sporting field.Australia’s links with the broader region are also substantial and growing, particularly through increasing commercial ties, as well as through programs such as our long-standing Australia Awards scholarships.We share an interest in a peaceful and prosperous region and are committed to working with the countries of Southern Africa as a friend and partner.I strongly urge Australian citizens and permanent residents in Southern Africa to subscribe to travel advice updates through The South African Government implemented new immigration regulations effective 1 June 2015.The High Commission is unable to provide responses to visa enquiries through Facebook or Twitter. National Relay Service. The health and safety of Australians overseas is our highest priority.If you have not already done so, please send your details to the Australian High Commission in Pretoria. Tel: +852 2827 8881. Contacting australia.gov.au. If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service. Although, you may need to ensure that the embassy officials are available before visiting. To contact the Australian High Commission during business hours please contact: Tel: +27 12 423 6000 Email: [email protected] Telephone messages will generally be responded to between 1.30pm and 4pm Monday to Friday. This site contains a broad range of information on the Embassy’s services. The call centre is operational from Sunday through to Thursday 9:30AM to 5:30PMFor further details on how to contact the Visa Office and also the Visa Application Centre please see the Please do not call the Department of Foreign Affairs and Trade (DFAT) in the Australian Embassy in Lebanon for visa related enquiries as they are a separate office, are not responsible for visas and cannot transfer your call.Australian Government Department of Foreign Affairs and Trade
AUSTRALIAN CONSULATE-GENERAL HONG KONG. You can access the advice at In this rapidly changing situation, the Embassy is also using our social media pages to get you new information as quickly as possible. The Embassy will adapt its operations to focus on essential activities from 16 March 2020 until further notice. TTY/voice calls: 133 677; Speak and Listen: 1300 555 727 SMS relay: 0423 677 767 TTY/voice calls: 133 677; Speak and Listen: 1300 555 727 SMS relay: 0423 677 767 Contact us Australian High Commission, Singapore Address: 25 Napier Road Singapore 258507 Telephone: Switchboard: +65 6836 4100 Fax : +65 67375481. I understand that for many, the lack of options to return to Australia is distressing and frustrating. Opening hours: Consular and emergency assistance Please be aware, this is an Australian number and international rates may apply; contact your phone provider for information on rates. 24-hour relay call numbers. General Enquiries. We will be in contact with clients who have appointments booked to cancel the appointment and determine if your matter can be handled by mail. We are available to assist urgent passport applications and consular assistance and you can call us on +966 11 2500 990/3 .For emergency consular assistance out of hours you can call the Australian Government’s 24-hour Consular Emergency Centre on +61 2 6261 3305 or SMS +61 421 269 080. The information and links on this site are aimed at answering the most commonly asked questions about Australia. Read more. See the list of Public Holidays and office closures. We will be in contact with clients who have appointments booked to cancel the appointment and determine if your matter can be handled by mail.If you believe that you have an urgent passport or notarial case that cannot be deferred, please email We thank you for your understanding of these measures, which are necessary in the interests of public health.For further information about passport arrangements during the COVID-19 pandemic, please For more information regarding Australia's response to COVID-19 and interstate quarantine rules, please Australians in Saudi Arabia, Bahrain and Oman. It is effective from midday on 25 March 2020. If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service. If you are still in the region, please follow the advice and direction of local authorities, including regarding curfews, quarantine, self-isolation and social distancing.
Otherwise, please direct your query to the appropriate section listed below. Fax: +852 2585 4457. 8.30 am to 4.00 pm Mondays to Thursdays and 8.30am to 1.00pm Fridays, except or within Australia only: 1300 555 135 (toll free - local call cost only)The Department has a call centre based in Cairo, managed by TLScontact, to service general client pre-lodgement enquires from Lebanon.
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